Support

Our aim is to offer the most comprehensive and easy to understand support we possibly can.

The information contained in these pages should cover everything you need to know to get your project manufactured or mastered.

How To Order

This page explains the exact mechanics of how to place an order with us. There is an overview and more in-depth information should it be needed.

Here you will find subjects like the best way to burn a master disk, the best format to supply your audio in for mastering and all the technical aspects of getting your project duplicated or mastered.

Frequently Asked Questions (FAQ)

The chances are that whatever question not answered in the how to place an order page will have an answer in the FAQ section.

If there is anything not covered here, or you are having any problems at all, please don't hesitate to get in CONTACT. One of our team will be able to take you through whatever it is one easy step at a time.

Templates

It is very important that you use the correct templates in your artwork design. Here you will find all the commonly used ones for you to download.

Artwork Guide

If you are putting together your own artwork, and would like easy to understand advice about how best to do it, this is the page for you. All the technical terms are explained clearly and jargon free.

Everything you need to know about subjects like how to use the templates and how to design the on-disk prints are all here.

FTP Upload

Want to get us your artwork or data quickly and easily? Files too big for an email attachment? Just go here and follow the simple instructions.

Additional resources

There is a great deal of free software and advice on the internet that relates directly to the services we offer. We have collected all the best programs and guides and put them here for you to check out in case they can help you.